Refund Policy
Clear guidelines for course refunds and our commitment to your satisfaction with pekuyarataremeraiari's financial education programs
1 Refund Eligibility
We understand that circumstances change. Students enrolled in our financial planning courses may request refunds within specific timeframes based on their program type and completion status.
Full refunds are available for course withdrawals made within 14 days of enrollment, provided less than 25% of course materials have been accessed. Partial refunds may apply for withdrawals between 15-30 days depending on course progression.
Important: Refund eligibility decreases after 30 days from enrollment date. Students who have completed more than 50% of course content are not eligible for refunds.
2 Refund Process Steps
Submit Request
Email support@pekuyarataremeraiari.com with your enrollment details and reason for withdrawal. Include your full name and course registration number.
Review Period
Our team reviews your request within 3-5 business days, checking eligibility criteria and course completion status.
Approval & Processing
Once approved, refunds are processed back to your original payment method within 7-10 business days.
3 Refund Scenarios
Early Withdrawal
Students withdrawing within 14 days with minimal course access receive 100% refund minus any administrative fees.
Medical Emergency
Special consideration given for documented medical situations that prevent course completion, regardless of standard timeframes.
Technical Issues
Platform-related problems preventing course access may qualify for full refunds if issues cannot be resolved promptly.
Each refund request is evaluated individually. We aim to be fair while maintaining program integrity. Students experiencing financial hardship may discuss payment plan alternatives before requesting refunds.
Questions About Refunds?
Our support team is ready to help clarify any refund policy questions or discuss your specific situation.
Phone: +61 418 630 651
Office: 202/128 Carr St, West Perth WA 6005, Australia